Problem installing or launching Fractal Mapper, AstroSynthesis, or other NBOS program? Getting a malware warning?

If the program won't launch, you are receiving a malware warning, or you are receiving error messages from Windows about missing components, make sure your anti-virus software is not incorrectly flagging or blocking the programs. You may want to create an exception for the program within your anti-virus software.

Our installers are digitally signed to prevent tampering. To confirm that the file has not been modified, you can check the signature. To do this, right click on the installer's name in File Explorer, and select properties, and then the Digital Signatures tab. Select the signature in the list, and press Details.

Technical Support


NBOS offers several ways to obtain support for it's products: